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Export Global Dashboard Information

When you are changing the Global Dashboard Central Primary Server (demoting or promoting), you may want to retain and reuse the grouping configuration and the registered branch information. To do this, you must first export (and save) this dashboard information to a temporary location until a new Global Dashboard Central Primary Server is configured and then import the saved information into this new Central Primary Server.

When you complete the export process, two new files are created

You need to specify where these new files will be saved so that they can be retrieved and imported when the new Central Primary Server is configured.

Export Global Dashboard Information

  1. From the left pane of the Central Manager, click on the Export Global Dashboard Information task option.

    A Browse for Folder dialog opens.

  2. From the Browse for Folder dialog, specify or browse to the destination folder where you want the Global Dashboard information to be exported to. If necessary, you can create a new folder to store this information.

    Important! It is important to remember (and record) the location of this destination folder so that it can be easily located and selected during the import process.

  3. Click OK to launch the export process.

    The "GlobalDashboardInfo.xml" and "BranchContactInfo.txt" files are generated and exported to the specified destination folder. If the exported files already exist in the folder, an alert message is displayed asking you if you want to overwrite the existing files.

    The Exporting Global Dashboard Information screen opens, indicating the status of the export process.

  4. When the export process is complete, an information message screen is displayed. Click OK.

    Verify that the newly created "GlobalDashboardInfo.xml" and "BranchContactInfo.txt" files are located in the specified destination folder.