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无法备份打开文件

以下各节将帮助您解决在使用 Arcserve Backup 时遇到的与打开文件相关的问题。

可能的问题和解决方法

如果您正在备份的特定资源被锁定或正由操作系统使用,可能会出现下列错误消息。这些错误的前面可能会加上错误代码 W3404。

Note:The Arcserve Backup Agent for Open Files reconciles many common open file errors.如果没有使用该代理,应考虑这样做。我们也建议您使用 Arcserve Backup Windows 客户端代理执行远程备份。

MS 错误代码

原因和解决方法

共享冲突

Cause:File sharing violation error.在 Arcserve Backup 运行备份作业时,另一个进程(例如,应用程序服务)正在使用目标文件。

Resolution:Stop all services and applications using the target file and restart the Backup.

拒绝访问

Cause:A target file for the backup job was not accessible, or another process (such as an application service) was using a target file when Arcserve Backup ran the backup job.

Resolution:Ensure that your user account has sufficient rights to access the target file, and stop all services and applications using the target file before restarting the backup job.

找不到文件

Cause:A target file has been deleted or moved between the submission and the execution of a Backup Job.

Resolution:Modify and repackage Job and retry.

找不到路径

Cause:A target file path has been deleted or changed between the submission and the execution of a Backup Job.

Resolution:Modify and repackage Job and retry.

错误的网络路径

Cause:A Backup Job is submitted to a Remote Machine and a target network path was not detected because of a missing path or network protocol delay.

Resolution:Confirm your network environment and retry the Backup Job.