以下各节将帮助您解决在使用 Arcserve Backup 时遇到的与打开文件相关的问题。
如果您正在备份的特定资源被锁定或正由操作系统使用，可能会出现下列错误消息。这些错误的前面可能会加上错误代码 W3404。
Note:The Arcserve Backup Agent for Open Files reconciles many common open file errors.如果没有使用该代理，应考虑这样做。我们也建议您使用 Arcserve Backup Windows 客户端代理执行远程备份。
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MS 错误代码 |
原因和解决方法 |
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共享冲突 |
Cause:File sharing violation error.在 Arcserve Backup 运行备份作业时，另一个进程（例如，应用程序服务）正在使用目标文件。 Resolution:Stop all services and applications using the target file and restart the Backup. |
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拒绝访问 |
Cause:A target file for the backup job was not accessible, or another process (such as an application service) was using a target file when Arcserve Backup ran the backup job. Resolution:Ensure that your user account has sufficient rights to access the target file, and stop all services and applications using the target file before restarting the backup job. |
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找不到文件 |
Cause:A target file has been deleted or moved between the submission and the execution of a Backup Job. Resolution:Modify and repackage Job and retry. |
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找不到路径 |
Cause:A target file path has been deleted or changed between the submission and the execution of a Backup Job. Resolution:Modify and repackage Job and retry. |
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错误的网络路径 |
Cause:A Backup Job is submitted to a Remote Machine and a target network path was not detected because of a missing path or network protocol delay. Resolution:Confirm your network environment and retry the Backup Job. |
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