Configuration Requirements for JIS2004 Unicode

The following configuration requirements apply when you require support for JIS2004 Unicode characters in your Arcserve Backup environment:

All servers in a Arcserve Backup domain (primary and member servers) must be running this release of Arcserve Backup and have the same language packs installed.
Arcserve Backup r15, r16, and r16.5 agents, and the Arcserve Backup r17 base product cannot co-exist on the same computer. However, the Arcserve Backup r17 base product can co-exist with these agents in the same network.
To back up and restore Microsoft Exchange Server and Microsoft SharePoint Server data with support for JIS2004 Unicode characters, you must enable the Arcserve Catalog database.
All Arcserve Backup servers sharing a single Microsoft SQL Server database should be upgraded to the same version of Arcserve Backup.
All Arcserve Backup domains sharing a single Microsoft SQL Server database must specify the same SQL Server collation setting. You can specify the SQL Server collation setting from a primary and stand-alone server using the Server Configuration Wizard.