Using the Alert Manager › Alert Manager Configuration › Alert Manager Pager Options

Alert Manager Pager Options

Note: Pager options are not supported on Japanese versions of Arcserve Backup.

You can use the Pager option to communicate information using alphanumeric pager messages. Before you can add pager recipients, you must configure the communication ports.

Note: For more information about configuring ports, see Ports Option.

To set up pager configurations, right-click Pager and select New Item. When the Pager Configuration page appears, enter the following information:

• Owner Name--Enter the name of the pager recipient.
• Pager Type--Select alphanumeric pager. Numeric is not supported.
• Pager Number--Enter a maximum of 24 characters. If a digit, such as 9, is needed for a dial tone, you must include it in this field.

  Enter a comma to indicate a one second pause. If you want a longer pause, enter a string of commas.

  You can use a dash to separate digits, but it has no function. (Check your modem manual because this can vary by modem.)

• Pager ID--Enter up to eight digits to identify the pager that will receive the alerts.
• Site ID--Enter up to four digits to identify where the alert occurred. This ID is included in the message to the pager; therefore, if the number is less than four digits, use leading zeros.
• Connection Delay--Enter the number of seconds you want to wait before a connection is made with the pager company. This will vary with your pager company, location, time of day, telephone equipment, and telephone traffic. If the connection is not established immediately, adding a delay prevents the alert from being sent before the connection is established.
• Message Delay--Enter the number of seconds to wait between the time the connection is made and the time the alert message is sent.
• Port Configuration--Select the appropriate port configuration. See Ports Option for information on how to create new port profiles.

Note: When sending an alphanumeric page, consult your paging service for proper modem settings. The Alert service requires the TAP protocol for alphanumeric pages.