Backing Up Data › Global Backup Options › Backup Manager Retry Options

Backup Manager Retry Options

When a backup job encounters an open file, Arcserve Backup provides you with the following options:

• Open file--determines how frequently Arcserve Backup will attempt to back up open files.
  • Retry immediately--Back up the file again, immediately after the first attempt failed. If the file is still unavailable, Arcserve Backup writes information to the Activity Log, and the job is labeled “Incomplete.”
  • Maximum retry times--Number of times you want to try to back up the file.
  • Retry interval--Period of time you want to wait between attempts.
• File sharing--determines how Arcserve Backup shares the files with other applications when backing up a file.
  • Use deny none if deny write fails--[default] Attempt to place the file in “Deny Write” mode. If this is not possible (because the file is already open), then place the file into “Deny None” mode.
  • Use lock mode if deny write fails--Attempt to place the file in “Deny Write” mode. If this is not possible (because the file is already open), then lock the file completely (prohibiting any user from opening or writing to the file). This option ensures the most recent version of the file is backed up or copied.
  • Deny write--Prevent another process from writing to the file while Arcserve Backup has it open. If another process has the file open before Arcserve Backup can open it, Arcserve Backup will not back up the file (unless you specified an Open File Retry option).
  • Deny none--Allow another process to read or write to the file, regardless of whether Arcserve Backup opens it first. This option ensures that your files are up-to-date, although the file that was backed up may not be the most recent version.

Note: If you use applications (such as email) that are in operation 24 hours a day, you may want to choose one of the Deny None methods. As long as no other process is writing to these files during the job, the backup or copy will be consistent. If you want to ensure that only the most current version of every file is backed up, you should select a Deny Write or Lock Mode option.