Using Arcserve Backup in a Cluster-aware Environment › Protecting Your Cluster with Arcserve Backup › NEC CLUSTERPRO/ExpressCluster Protection › Stop HA Service Monitoring by NEC CLUSTERPRO/ExpressCluster

Stop HA Service Monitoring by NEC CLUSTERPRO/ExpressCluster

When a Arcserve Backup server is configured as cluster-aware, all critical Arcserve Backup services will be monitored by NEC CLUSTERPRO/ExpressCluster. If some service fails, NEC CLUSTERPRO/ExpressCluster will try to restart it or trigger a failover if the restart attempt fails. This means that you can no longer stop a service by using the Arcserve Backup Server Administrator. If you attempt to stop a Arcserve Backup service, you will see a pop-up message:

However, in some situations, you may want to stop some Arcserve Backup service. For example, you may want to stop the Tape Engine so that you can perform hardware maintenance.

Note: This section contains graphics that correspond with NEC CLUSTERPRO/ExpressCluster version 8.0. If you are running a more recent version of NEC CLUSTERPRO/ExpressCluster, see your NEC CLUSTERPRO/ExpressCluster documentation.

To stop NEC CLUSTERPRO/ExpressCluster from monitoring Arcserve Backup services

1. Access the Task Manager.

   The Task Manager window appears.

   Note: You can only stop monitoring services from the active node. If you attempt to perform this task on a passive node, the Application/Service Name list on the Task Manager will be empty.

   

2. Locate and select the applicable Arcserve service. Right-click on the service and from the pop-up menu, select Stop Monitoring. A confirmation screen appears asking you to confirm or cancel your request to stop monitoring the selected service. Click OK.

   The selected Arcserve Backup service is no longer being monitored by NEC CLUSTERPRO/ExpressCluster.