Managing the Database and Reporting › Arcserve Backup Diagnostic Utility › View Reports Using the Diagnostic Report Manager

View Reports Using the Diagnostic Report Manager

After the information you requested is collected, you can use the Diagnostic Report Manager to view it.

To view diagnostic reports

1. Start the Diagnostic Report Manager by selecting Start, Programs, Arcserve, Arcserve Backup, and then select Diagnostic Report Manager from the Arcserve Backup program group.

   The Diagnostic Report Manager opens.

2. From the File menu, choose Open.
3. Locate your saved log file and click Open.

   A console opens that shows a list of your logs on the left-hand side. Detailed information appears in the bottom-right pane as you select items in the left-hand pane.

   

4. (Optional) You can also view Product Logs by selecting the Base products and Options node on the left-hand pane.

   The list of all product logs appears on the right-hand pane, together with tape logs and job logs.

From the File menu on the Diagnostic Report Manager you can also export, save, and print the selected log file.