Warning W6972

Auto-Cleaning Device [device_name], S/N [serial_number], due to hardware error. Usage since last clean: [days:hours:minutes]

Module

Tape Engine

Reason:

The drive indicated in the message reported an error while a read or a write operation was in progress. A read/write error can be caused by a faulty drive, a dirty drive, or a bad or dirty tape.

Action:

Arcserve Backup runs a cleaning job to correct the error.

• If the cleaning job is successful, Arcserve Backup generates Warning W6974.
• If the cleaning job failed, Arcserve Backup generates Error E6973

See these error messages for more information.