Introducing Arcserve Backup Agents and Options › Using Agents › Client Agent › Adding and Configuring the Client Agents › Adding Client Agents › Manually Add Client Agents

Manually Add Client Agents

If Auto Discovery does not detect all client agents in your network for some reason or if you want to add a particular client agent, you can manually add a client agent to a Windows server using the Windows manager interface. To manually add a client agent, whether it's through Group View or Classic View, you must add each client agent machine to the Backup Manager.

To manually add client agents in a Group View

1. Open the Backup Manager and click the Source tab.

   The Source directory tree appears.

2. Select Group View from the drop-down list.
3. Right-click the appropriate client agent object, such as Client Agent.
4. Select Add Machine/Object.

   The Add Agent dialog appears.

   

5. Enter the name of the computer in the Host Name field.
6. Select the protocol you want to use to connect to the computer. Select TCP/IP and, if you are adding a Windows client agent, select Use Computer Name Resolution.

   Computer name resolution lets the local Windows computer automatically detect the remote Windows machine's IP address when connecting for backup and restore operations. This is the recommended method and works even if you do not know the computer's IP address.

   Note: If the target Windows computer has a dynamic IP address, using computer name resolution is preferable.

   If you are not adding a Windows client agent, if computer name resolution fails because of various DNS server or network configuration issues, or the target computer has multiple IP addresses and you want to be certain that a specific address is used, ensure that Use Computer Name Resolution is not selected and enter an IP address.

7. Enter the Username and Password for the computer in the Security Information section.
8. Click OK.

   The client agent is added to the server.

To manually add client agents in a Classic View

1. Open the Backup Manager and click the Source tab.

   The Source directory tree appears.

2. Select Classic View from the drop-down list.
3. Right-click the appropriate client agent object, such as Windows Systems.
4. Select Add Machine/Object.

   The Add Agent dialog appears.

   

5. Enter the name of the computer in the Host Name field.
6. Select the protocol you want to use to connect to the computer. Select TCP/IP and, if you are adding a Windows client agent, select Use Computer Name Resolution.

   Computer name resolution lets the local Windows computer automatically detect the remote Windows machine's IP address when connecting for backup and restore operations. This is the recommended method and works even if you do not know the computer's IP address.

   Note: If the target Windows computer has a dynamic IP address, using computer name resolution is preferable.

   If you are not adding a Windows client agent, if computer name resolution fails because of various DNS server or network configuration issues, or the target computer has multiple IP addresses and you want to be certain that a specific address is used, ensure that Use Computer Name Resolution is not selected and enter an IP address.

7. Click Add.

   The client agent is added to the server.