The Windows client agent uses a common component called the Universal Agent. This component is installed or updated during installation. The Universal Agent is registered as a service that starts automatically and runs under the local system account by default. When the service starts, the Windows client agent is loaded. The Windows client agent is available even when no users are logged into the system.
Use the Backup Agent Admin to start or stop the Windows client agent. The Backup Agent Admin monitors the client agent activity and protects against accidental job failures if the Universal Agent service stops.
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