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Troubleshooting

This appendix explains the most common messages for the agent on the Windows platforms. Each message has a brief description and a possible solution.

This section contains the following topics:

Agent for Oracle does not Back Up Non-default Parameter Files

Job Status Displays Failed Instead of Incomplete

Setting the Number of Channels for Backup and Restore

Checking the Arcserve Universal Agent Service Status

Agent backup prerequisite: Oracle component name should be created

Restore a Database to Another Node from the RMAN Console

The Agent Cannot Back Up the Archive Log

Backup Agent Errors

BackUp and Restore Problems in the Agent for Oracle in RMAN Mode

Back Up and Restore Problems in the Agent for Oracle in File-Based Mode