The following procedure describes how to re-initialize the Arcserve Backup database. The Arcserve Backup database may not initialize under the following scenarios:
When you execute this procedure, the Server Configuration Wizard overwrites the existing Arcserve Backup database instance, which allows you to re-initialize the Arcserve Backup database.
Important! The re-initialization process overwrites your Arcserve Backup database and you will lose backup data. Ensure that the Arcserve Backup database is corrupt before you complete this task.
You can perform this task with Microsoft SQL Server databases and Microsoft SQL Server 2014 Express Edition databases.
To re-initialize the Arcserve Backup database
Note: To start the Server Configuration Wizard, click Start, point to All Programs, Arcserve, Arcserve Backup, and click Server Configuration Wizard.
The Server Configuration Wizard opens with the Select Options dialog.
The Check caroot dialog opens.
The System Account dialog opens.
The Select Database dialog opens.
A message appears warning you that certain information will not be migrated.
Note: Enabling this option is essential for re-initializing the database.
Click Next.
The Arcserve Backup database is re-initialized.
Note: After the re-initialization process is complete, all scheduled jobs in the Job Queue (for example, the Arcserve database pruning job and the Arcserve database protection job) will maintain a status of Hold. For the jobs to resume their schedule, you must change the status of each job from Hold to Ready. To change the job status, open the Job Status Manager, right-click the jobs and click Ready on the pop-up menu.
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