Introducing Arcserve Backup Agents and Options › Using Options › Tape Library Option › Troubleshooting › The Option Does Not Back Up Data Properly › Slots Fail to Inventory When Groups Span a Multiple Drive Library

Slots Fail to Inventory When Groups Span a Multiple Drive Library

Valid on Windows platforms.

Symptom

There is more than one job running and the media spans two groups in the same multiple drive library. Only one job inventories its slot group and continues after the media are replaced in both groups.

Solution

Wait until the first job is finished. Then, open and close the library and direct the second job to continue.