Performing Document Level Backups and Restores › Document Level Data Restore › Configure Document Level Restore Options

Configure Document Level Restore Options

When you create a restore job, you can choose restore options to customize the job.

To configure document level restore options

1. Open the Backup Manager and the select the Source tab.

   The backup source tree appears.

2. Right-click a storage group (Exchange Server 2007) or a database (Exchange Server 2010) and select Agent Option from the shortcut menu.

   The Agent Options dialog opens.

3. Click the Mailbox tab and specify the options that follow, as required, for your environment.
   • Create mailboxes if specified mailboxes do not exist--Use this option if you want to restore your data to a different Exchange Organization or if you want to restore to the same server you backed up from, but the mailbox you want to restore has been deleted.

     Important! If you create the mailbox in a different organization, the mailbox or mailbox folder permission may be lost, or the owner of the permission may no longer exist in the organization.

     Most standard folders are created and named using the language of the first client to access them. For example, if the first client you use to access a new mailbox is a French client, standard folders like the Inbox or Sent Items are given French names. For more information, see the Microsoft Q Article 188856 on the Microsoft web site.

     Note: Use this option in conjunction with the Append to Restored Mailbox option. For more information about the Append to Restored Mailbox option, see Configure the Agent for Document Level Backup and Restore.

     Important! If the mailbox you want to restore has been deleted but the user associated with this mailbox still exists and has the same properties, associate this user with the new mailbox. If both the mailbox you want to restore and the user associated with the mailbox have been deleted, you must create a new user.

     If you use this option in Exchange Server 2007 and 2010 environments, no email is sent to the newly-created mailbox. If you want to customize the contents of the email, you can create a new message and save it as an RTF file in the Arcserve Backup Agent for Exchange directory to replace the default MailboxInitialize.rtf. In addition, you can also customize the subject line of this email by using the following registry key:

     HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ExchangeDocumentAgent\Parameters
     

     Value Name:FirstMailSubject
     Value Type: REG_SZ
     Value Data:The desired subject line
     

   • Create user if not existing--If you selected the Create mailbox if not existing option and do not have an existing user to associate with the mailbox, you must use this option and enter a password because every mailbox must have a user associated with it. When entering the password, ensure that it meets the length, complexity, and history requirements of the domain and server you are restoring to.

     This option is useful if you want to perform a test restore of a mailbox to the backup server, if you want to audit a mailbox, or if you need a placeholder user because you plan on connecting the mailbox to a different user. When you use this option, the amount of properties that are assigned to the user during restore is determined by what setting you used for the Backup Additional User Properties configuration option during your backup job. For more information on the Backup Additional User Properties configuration option, see Configure the Agent for Document Level Backup and Restore.

     Be aware of the following:

     • After the user is created, regardless of what you selected for the Backup Additional User Properties configuration option, you should still adjust the properties to set group memberships, to set up rights, and to reflect organizational policies.
     • If you want to create duplicates of existing users and mailboxes in the same organization, you must append a string to the user and mailbox names. For information on how to configure this, see Configure the Agent for Document Level Backup and Restore.

     If you have trouble with mailbox or user creation, see Unable to Create the User Account, Create the Mailbox, or Finalize the Mailbox.

4. Click the Document tab and specify the options that follow, as required, for your environment.

   When restoring documents, a conflict may occur if a version of what you are restoring already exists on your destination. To prepare for this situation, select one of the following conflict resolution options:

   • Overwrite--Delete original documents.
   • Overwrite only when Modified--Delete only the original documents that have been modified since they were backed up. Because documents that have not been modified are skipped, this option is faster than the Overwrite option.
   • Restore as Copy--Do not delete original documents and restore as copies. Use this option if you are restoring to an empty folder in the original location or an alternative location.
   • Restore as Copy only when Modified--Do not delete original documents and restore as copies for documents that have been modified since they were backed up. Because documents that have not been modified are skipped, this option is faster than the Restore as Copy option.

   Note: When a message is restored, a new message ID is created and assigned to it. Consequently, if you restore from one backup multiple times, you will see message duplicates even if you selected to overwrite the original.

5. Click OK.

   The document level restore options are saved.