Performing Document Level Backups and Restores › Exchange Granular Restore Utility

Exchange Granular Restore Utility

Important! With this release, Arcserve Backup offers the use of an Exchange Granular Restore utility to restore Microsoft Exchange email and non-email objects.

The utility includes the injection capability for items, such as emails from offline databases (*.EDB) and log files to the original live Exchange databases, as well as granular data extraction to Personal Storage File (.pst) files.

This utility includes the following key benefits:

• Supports non-email items (for example, tasks) and public folders.
• Works with just a database file as well. Logs are not mandatory, but having them will ensure more recent data available for restore.
• Requires a minimum amount of time to restore a mailbox level item from a database or user mailbox of any size.

  Note: For more details on the supported specifications, functionalities, and other features, see the Exchange Granular Restore user guide (esr.pdf), located at: http://documentation.arcserve.com/Arcserve-UDP/Available/V6/ENU/Bookshelf_Files/PDF/udp_esr_guide.pdf.

  Once the utility is installed, you can also find the user guide (esr.pdf) located at %ProgramFiles\CA\ARCserve Backup Agent for Microsoft Exchange Server\Exchange GRT.

Perform the following tasks to restore Microsoft Exchange email, using the Exchange Granular Restore utility:

1. From the Arcserve Restore Manager, select a file system as the destination on the Exchange Server to restore the database.

   For detailed instructions, see Selecting Database Restore Sources and Destination from the Agent for Microsoft Exchange Server Guide.

   Note: The Exchange Granular Restore Utility is installed with the Microsoft Exchange Agent installation. The Exchange Granular Restore Utility is installed by default to %ProgramFiles\CA\ARCserve Backup Agent for Microsoft Exchange Server\Exchange GRT.

2. Launch the utility tool and open the Exchange database and logs that was restored in step 1.
3. Find and select the mailboxes, folders, and messages.

   Note: The utility provides two mutually complimentary modes of finding, previewing, and selecting items: Browsing the mailbox tree and Search.

4. Select and restore the individual items to one of the following locations:
   • Original location
   • Alternate location
   • .PST files

   Notes:

   • By default, the utility uses the current user who is logged on to Windows to establish the connection. If the current user does not have permissions to impersonate the selected user, the following message appears: "Exchange impersonation lets you connect to a mailbox other than the default one for your credentials. To use the feature, access permissions need to be configured at the Exchange Server."
   • You can connect to the selected mailbox using one of the following options:
     • Use credentials of the selected mailbox.
     • Specify the user that has impersonation rights.
5. (Optional) Use the command line to process several databases.

   Usage: esr.exe <source> <destination>