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Troubleshooting › The Option Does Not Back Up Data Properly › Backups to Tape RAID Devices Fail

Backups to Tape RAID Devices Fail

Valid on Windows platforms.

Symptom

When you submit a backup job to a RAID group, the job fails with an error message indicating that there are mismatched tapes in the RAID set.

Solution

This problem may occur after you add or replace hardware that is attached to your Arcserve Backup environment.

To ensure that RAID-based backups do not fail with mismatch errors after you add or replace hardware in your environment, do the following:

  1. Restart the Tape Engine after you add or replace hardware attached to your Arcserve Backup environment.
  2. Remove all RAID configurations.
  3. Reconfigure your RAID devices.