Backing Up Data › Miscellaneous Tasks › How the Agent Supports the Preflight Check Utility

How the Agent Supports the Preflight Check Utility

The preflight check (PFC) utility lets you run vital checks on the Arcserve Backup server and agents to detect conditions that may cause backup jobs to fail.

For virtual machines backups, the PFC utility checks the status of the Client Agent for Windows that is running on the backup proxy system or the Hyper-V host system. The PFC does not check the status of the VMs that you specified for the backup on the VMware ESX Host system or the vCenter Server system.

Note: For more information about using the PFC utility, see the Administration Guide.

The PFC utility performs the following checks on VMware ESX Host backups under the following scenarios:

• A backup job is submitted using the agent. The Client Agent for Windows is running on the backup proxy system.

  The following message displays:

  Note: The target node <Proxy System’s Name/IP> is a VMware Proxy System. PFC only verifies the status of Client Agent on the VMware Proxy Server. It will not check the status of Virtual Machines which you have selected for backup on the VMware ESX Server.
  

• A backup job is submitted using the agent. The Client Agent for Windows is not running on the backup proxy system.

  The following message displays:

  Issues: Failed to connect to the client agent on <Proxy System’s Name/IP>. Ensure that the client agent on <Proxy System’s Name/IP> is running.
  Note: The target node <Proxy System’s Name/IP> is a VMware Proxy System. PFC only verifies the status of Client Agent on the VMware Proxy Server. It will not check the status of Virtual Machines which you have selected for backup on the VMware ESX Server.