Troubleshooting › Backup and Recovery Operations › Recover VM Jobs Fail on VMware VMs

Recover VM Jobs Fail on VMware VMs

Valid on Windows platforms.

Symptom

When you submit Recover VM jobs on VMware based VMs, the jobs fail with error AE0564.

Solutions:

There are several reasons why Recover VM jobs on VMware VMs can fail. The following list describes the reasons jobs can fail and the required corrective actions.

• Symptom 1: The credentials specified for the VMware ESX Host system are not correct:

  Solution 1: Verify that the credentials specified for the VMware ESX Host system are correct.

• Symptom 2: There is insufficient free disk space in the target datastore.

  Solution 2: Verify that there is sufficient free disk space in the target datastore on the VMware ESX Host system. Optionally, you can move the target datastore to a different VMware ESX Host system.

• Symptom 3: The VMware ESX Host system is down or not reachable.

  Solution 3: Verify that the VMware ESX Host system can communicate with the backup proxy system.