Valid on Hyper-V and VMware systems.
Symptom
You execute Arcserve VMware Configuration Tool or Arcserve Hyper-V Configuration Tool. After you open the Backup Manager, some VMs do not appear under the VMware Systems object or the Microsoft Hyper-V Systems object.
Solution
The symptom described above is expected behavior. Although the aforementioned tools capture backup information about VMs that are in a powered off state when you execute tools, the information relating to powered off VMs will not appear under the VMware Systems object or the Microsoft Hyper-V Systems object. To remedy this condition, you must power on the VMs and then execute the appropriate tool.
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