A seção a seguir fornece instruções para ajudá-lo a solucionar problemas relacionados a arquivos abertos durante o uso do Arcserve Backup.
Se um recurso específico do qual se esteja fazendo backup estiver bloqueado ou em uso pelo sistema operacional, os erros a seguir poderão ser exibidos e precedidos pelo código de erro W3404.
Observação: The Arcserve Backup Agent for Open Files reconciles many common open file errors. Se não estiver usando esse Agent, deverá pensar em fazê-lo. Também é recomendável executar backups remotos usando o agente cliente para Windows do Arcserve Backup.
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Código de erro da MS |
Causa e solução |
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VIOLAÇÃO DE COMPARTILHAMENTO |
Cause: File sharing violation error. Outro processo (como um serviço de aplicativo) estava usando o arquivo de destino quando o Arcserve Backup executou uma tarefa de backup. Resolution: Stop all services and applications using the target file and restart the Backup. |
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ACESSO NEGADO |
Cause: A target file for the backup job was not accessible, or another process (such as an application service) was using a target file when Arcserve Backup ran the backup job. Resolution: Ensure that your user account has sufficient rights to access the target file, and stop all services and applications using the target file before restarting the backup job. |
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ARQUIVO NÃO ENCONTRADO |
Cause: A target file has been deleted or moved between the submission and the execution of a Backup Job. Resolution: Modify and repackage Job and retry. |
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CAMINHO NÃO ENCONTRADO |
Cause: A target file path has been deleted or changed between the submission and the execution of a Backup Job. Resolution: Modify and repackage Job and retry. |
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CAMINHO DE REDE INVÁLIDO |
Cause: A Backup Job is submitted to a Remote Machine and a target network path was not detected because of a missing path or network protocol delay. Resolution: Confirm your network environment and retry the Backup Job. |
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