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Troubleshooting CA ARCserve Central Host-Based VM Backup › CA ARCserve Central Host-Based VM Backup Does Not Recognize the Volumes on the Dynamic Disks When Recovering the Virtual Machine to an Alternate ESX Server or Hyper-V Server

CA ARCserve Central Host-Based VM Backup Does Not Recognize the Volumes on the Dynamic Disks When Recovering the Virtual Machine to an Alternate ESX Server or Hyper-V Server

Valid on Windows platforms.

Symptom:

The application cannot recognize the volumes on the dynamic disks when recovering the virtual machine to an alternate ESX server or Hyper-V server.

Some of the disks become offline and the corresponding volumes become unavailable when the virtual machine starts.

Solution:

To retrieve the volumes, log in to the standby virtual machine and manually set the disks online from diskmgmt.msc.