Troubleshooting CA ARCserve Central Host-Based VM Backup › MAC Address Changes are Not Retained After VM Recovery

MAC Address Changes are Not Retained After VM Recovery

Valid on Windows platforms.

Symptom:

The MAC addresses of virtual machines are not retained after recovering virtual machines.

Solution:

MAC addresses are not retained during recovery, to prevent duplicates. To retain MAC address information, set the following registry key on the proxy server:

Location: SOFTWARE\CA\CA ARCSERVE D2D
Key Name: RetainMACForVDDK
Value Type: String
Key Value: 1

On virtual machines with two NIC cards, set the RetainMACForVDDK registry key if you wish to set one as Manual. Otherwise, all cards are set to Automatic after recovery.