The following tables describe the solutions to help you resolve errors and warnings from your Preflight Check results:
Changed Block Tracking (CBT)
Status |
Message |
Solution |
---|---|---|
Warning |
Changed Block Tracking is enabled with snapshots present. A full disk backup will be applied. |
To apply the used block backup, perform the following steps: 1. Delete all the snapshots associated with the virtual machine. 2. Log in to the Host-Based VM proxy server. 3. Open the registry editor and locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\CA\CA ARCserve D2D\AFBackupDll\<VM-InstanceUUID> Note: Replace <VM-InstanceUUID> with the UUID value of the virtual machine where CBT is failing. The value can be found in the URL of the virtual machine that is used when connected to CA ARCserve D2D. 4. Set registry key to "full disk backupForFullBackup"=0. 5. Create/set the registry to ResetCBT=1. 6. Submit the backup job. |
VMware Tools
Status |
Message |
Solution |
---|---|---|
Warning |
Out of date. |
Install the latest version of VMware Tools. |
Warning |
Not installed or not running. |
Install the latest version of VMware Tools and ensure that the tool is running. |
Disk
Status |
Message |
Solution |
---|---|---|
Error |
VM snapshots are not supported for the VM because it has a SCSI controller configured for bus-sharing configuration. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the VM. |
Warning |
The physical Raw Device Mapping (RDM) disk will not be backed up. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the VM. |
Warning |
The virtual Raw Device Mapping (RDM) disk will back up as a full disk. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the VM. |
Warning |
The independent disk will not be backed up. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the VM. |
Warning |
The application will back up the disk on the NFS data store as a full disk. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the VM. |
Power State
Status |
Message |
Solution |
---|---|---|
Warning |
Powered off |
Power on the virtual machine. |
Warning |
Suspended |
Power on the virtual machine. |
Credentials
Status |
Message |
Solution |
---|---|---|
Warning |
Incorrect credentials. |
Provide valid user credentials. |
Warning |
Not provided. |
Provide valid user credentials. |
Applications
Status |
Message |
Solution |
---|---|---|
Warning |
Application level restore is not supported because the VM has IDE disks. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the Microsoft SQL Server and Exchange Server data. |
Warning |
VMware VIX is not installed on the host server. |
Download VIX from the VMware website and install it on the CA ARCserve Central Applications host server. |
Warning |
VMware VIX on the CA ARCserve Central Host-Based VM Backup server is out-of-date. |
Download VIX from the VMware website and install it on the CA ARCserve Central Applications host server. |
Warning |
Application level restore is not supported because there is no ESX Server support. |
Upgrade ESX Server to 4.1 or higher or use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the Microsoft SQL Server and Exchange Server data. |
Warning |
Application level restore is not supported because there are not enough SCSI slots available. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the Microsoft SQL Server and Exchange Server data. |
Warning |
The source resides on a dynamic disk. Application level restore is not supported. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the Microsoft SQL Server and Exchange Server data. Note: VMware does not support application-level quiescing on virtual machines that are Windows Server 2008 or later with dynamic disks running on ESX Server 4.1 or later. |
Warning |
Unable to retrieve information about the application. This can prevent application level backups from completing successfully. |
Provide the built-in or domain administrator credentials to log in to the virtual machine guest operating system. Due to a VMware limitation, backup is supported only on VMs running on an ESX server that has a paid license. Backup is not supported on an ESXi server with a free license. |
Warning |
Application level recovery is not supported on systems with storage spaces enabled. Only the entire virtual machine can be recovered. |
Use CA ARCserve Central Protection Manager or CA ARCserve D2D to back up the Microsoft SQL Server and Microsoft Exchange Server data. |
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