Using CA ARCserve Central Protection Manager › Applying Best Practices

Applying Best Practices

Consider the following best practices for the CA ARCserve Central Protection Manager application:

• CA ARCserve Central Applications can retrieve data for a specific node from a remote computer by communications between the CA ARCserve Central Applications local computer and the remote computer.

  To help ensure that remote access operates successfully, the following restrictions are required:

  • Network restriction--The remote administrator share named 'admin$' on the remote computer must be enabled. To enable 'admin$' on the remote computer, click the following link for instructions:

    http://support.microsoft.com/kb/947232

  • User Account restriction--To log in to CA ARCserve Central Applications, you use the bulletin administrator account from the CA ARCserve Central Applications local computer or add the administrative privileges to the CA ARCserve Central Applications local computer and remote computer.

  Note: To add a node, it is required that you have the administrative privileges from the remote computer.

• To add nodes using the node name or IP address on Windows Server 2008 R2 computers, use the account based on one of the following requirements:
  • If you use the Administrator Group account from the CA ARCserve Central Applications computer and the remote computer to log in to CA ARCserve Central Applications, then you can use that same account to add a node.
  • If you use the Bulletin Administrator account from the CA ARCserve Central Applications computer to log in to CA ARCserve Central Applications, then use the Administrator Group account from the remote computer to add a node.
• To discover nodes from the Active Directory, do one of the following options:
  • If you install CA ARCserve Central Applications on a node that is connected to a Windows domain, then CA ARCserve Central Applications can have access to the Active Directory information that resides on the domain controller.
  • If you install CA ARCserve Central Applications on a node that is connected to a workgroup, then it is required that you run the following command line in a command window to confirm that CA ARCserve Central Applications has access to the associated domain controller:

    nltest /dsgetdc:%domain_name%
    

    Note: If this option fails with a status of ERROR_NO_SUCH_DOMAIN (1355) then you will have to adjust your network settings.