Troubleshooting CA ARCserve Central Reporting › Miscellaneous Problems › Nodes Do Not Appear in Reports After Changing the Name of the Node

Nodes Do Not Appear in Reports After Changing the Name of the Node

Valid on Windows platforms.

Symptom:

The host name of the node was changed after it was added to the Node screen. The node no longer appears on the Node screen.

Solution:

This behavior is expected. CA ARCserve Central Reporting retains the name of the node as it was added from the node screen in CA ARCserve Central Protection Manager. When you rename the node, CA ARCserve Central Reporting cannot detect the node to generate reports about the node.

To correct this problem, do the following:

1. Rename the node.
2. Open the Node screen on the CA ARCserve Central Protection Manager server and delete the node that was renamed.
3. Add the node using its new name.

Note: For information about adding and deleting nodes on the Node screen, see the CA ARCserve Central Protection Manager User Guide.