Integrating CA ARCserve Central Protection Manager with IT Management Server Tools › How to Integrate CA ARCserve Central Protection Manager with Nimsoft

How to Integrate CA ARCserve Central Protection Manager with Nimsoft

Storage Managers can configure CA ARCserve Central Protection Manager to communicate alert messages to Nimsoft servers. Nimsoft administrators can configure Nimsoft IT Infrastructure Management tools to detect CA ARCserve Central Protection Manager alerts, generate alert reports, and send email messages. The administrators can use the reports to manage the health of CA ARCserve D2D nodes.

The following diagram illustrates how Storage Managers integrate CA ARCserve Central Protection Manager with Nimsoft IT Infrastructure Management tools:

Follow these steps to integrate CA ARCserve Central Protection Manager with Nimsoft:

1. Install the Robot.
2. Configure the CA ARCserve Central Protection Manager server to communicate with the Nimsoft server.
3. Configure Nimsoft servers to detect and send email messages.

Note: When CA ARCserve Central Protection Manager servers send alert messages that contain localized characters to Nimsoft servers, the localized characters can appear as garbled text in the Nimsoft Unified Monitoring Portal (UMP) Alarm Console. To help prevent this behavior from occurring, configure the Nimsoft server to use UTF-8 encoding. For more information, see Characters from Localized Servers Appear as Garbled Text in the Nimsoft UMP Alarm Console in the CA ARCserve Central Protection Manager User Guide.