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Troubleshooting CA ARCserve Central Reporting

This section provides troubleshooting information to help you identify and resolve problems that you can encounter when using CA ARCserve Central Reporting.

This section contains the following topics:

Reports Do Not Display In Internet Explorer

How to Troubleshoot Page Loading Problems

Garbage Characters Appear in Browser Windows When Accessing CA ARCserve Central Applications

Certificate Error Appears When You Log In to the Application

Nodes Do Not Appear in Reports After Changing the Name of the Node

Exporting Data to Microsoft Excel in CSV Format Displays Illegible Content

Configuration Error Message Appears After Successfully Connecting to CA ARCserve Central Protection Manager

Add New Tab Link Not Launching Properly for Internet Explorer 8, 9, and Chrome

Add New Tab Link, RSS Feeds, and Social Networking Feedback Not Launching Properly on Internet Explorer 8 and 9