Troubleshooting CA ARCserve D2D › Troubleshooting Remote Deployment Issues › Setup cannot connect to <<machine name>> during Remote Deployment

Setup cannot connect to <<machine name>> during Remote Deployment

If you encounter the error "Setup cannot connect to <<machine name>>. The network share \\<<machine name>>\admin$ is not available using the network.", check the following items to resolve the problem:

• The Username/Password details provided in the Deploy UI are correct.
• The target host is reachable over the network from the current CA ARCserve D2D server.
• The file and printer sharing service is enabled on the target host. If the firewall is enabled on the target host, an exception should be added for File and Printer Sharing service.

If the problem persists, use Live Chat to contact CA Support. Live Chat lets you optimize intelligent conversation between you and the CA ARCserve D2D Technical Support team, allowing you to address your concerns and questions immediately, while still maintaining access to the product.