Introduction › Register Arcserve RHA Licenses

Register Arcserve RHA Licenses

The Arcserve RHA licensing policy is based on a combination of several parameters which include the following:

• the operating systems involved
• the required solution
• the supported application and database servers
• the number of participating hosts
• additional modules (for example, Assured Recovery)

The license key that is generated for you is therefore tailored to your exact needs.

After logging in for the first time, or if your old license has expired, you must register the Arcserve RHA product using your license key. To register the product, you need to open the Manager, which does not depend on the existence of a valid registration key. After the Manager opens, a License Warning message appears, prompting you to register the product. A License Warning message also appears when your license is about to expire during the next 14 days.

When you are creating a scenario, some of the options might be disabled following the terms of your license. However, you can create any number of scenarios, since the validity of your license key is confirmed, before you try to run a specific scenario. Only when you click the Run button, the system checks whether you are allowed to run the selected scenario according to your license key. If the system determines that you do not have the required license for running this scenario, the scenario will not run and a message will appear on the Event pane informing you of the type of license you need.

To register Arcserve RHA using the license key

1. Open the Manager.

   The Welcome message appears, followed by a License Warning message informing you that your product is not registered. You are prompted to register it.

2. Click OK to close the message.
3. Open the Help menu and select the Register option.

   The Register Arcserve RHA dialog opens.

4. Complete the following fields:
   • Registration Key field - enter your registration key.
   • [Optional] In the Company Name field - enter your company name
5. Click the Register button to register the product and close the dialog.

   You can now start working with the Arcserve RHA Manager according to your license permissions.

Virtualization Considerations

In virtual machine environments, all disks are added to the first controller after switchover, until it is full (16 disks). When it is full, Arcserve RHA creates another SCSI controller. This means the switched over VM could have a different deployment than its master.