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Recovering Active Server

In certain circumstances, it may be necessary to intentionally make the Master or Replica server the active server without completing the synchronization process. This may happen when, for example, a switchover occurred but no data was changed on the Replica server, and you might even have newer data on the Master server. In this case, it is undesirable to synchronize data from the Replica to the Master server. Arcserve RHA allows you to manually select the active server option through a process called Recover Active Server.

There might be cases when the switchover process did not complete correctly, but using the Recover Active Server option does not resolve the problem, or that you prefer not to use this option in order to correct the situation. In such cases, you can manually recover the active server from outside the Manager. The type of procedure you will need to perform depends on the type of redirection method you used for the switchover.

The available options for recover active server following incomplete switchover are as follows: