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Creating and Using Scenarios › Create Arcserve RHA for Dynamics CRM Scenario

Create Arcserve RHA for Dynamics CRM Scenario

To create Arcserve RHA for Dynamics CRM scenario

  1. From the Arcserve RHA Manager, choose Scenario, New or click New Scenario.

    The Welcome screen appears.

  2. Select Create New Scenario, provide a Group name, if desired, and click Next.

    The Select Scenario type dialog opens.

  3. Select Microsoft Dynamics CRM, and High Availability Scenario.

    The Master and Replica Hosts dialog opens.

  4. Enter the name of your scenario and provide the hostname or IP address for the Master and Replica servers. Click Next. For more information, see Redirection Methods.

    The Engine Verification dialog opens.

  5. Wait for Engine Verification to complete.

    If needed, click Install to upgrade the Engine on one or both servers.

  6. Click Next.

    The Select Database for Replication dialog opens, listing all auto-discovered results for the specified Master. By default, all databases are included.

    For information on auto-discovery, see Auto-Discovery.

  7. Accept the default selection or make changes, if desired. Click Next to continue.
  8. The Services Discovery Result screen opens. See Manage Services for information on completing the Services Discovery Result and Services Setting screens. Click Next.
  9. When the Scenario Properties dialog opens, you may configure additional required properties now, or accept the default settings and configure additional properties later.

    If you use NTFS ACLs with domain accounts for user access control, we recommend that you choose the Replicate NTFS ACL option and click Next. For more information, see Scenario Properties or the Arcserve RHA Administration Guide.

    The Master and Replica Properties dialog opens.

  10. Accept default settings or make changes, and click Next.
  11. Wait for the Switchover Properties dialog to retrieve information. Configure the desired redirection properties and click Next.

    We recommend setting Redirect DNS, Switch Computer Name, and Reboot on Switchover and Switchback to On. For more information, see Switching Over and Switching Back.

  12. From the Switchover and Reverse Replication Initiation dialog, choose automatic or manual switchover, and automatic or manual reverse replication.
  13. Click Next to initiate scenario verification. If errors are reported, you should resolve them before continuing. At successful verification, click Next to complete scenario creation.

    Important! Do not click Run Now.

  14. Choose Finish to save the scenario. You need to make additional changes before running this scenario.

Auto-Discovery

Auto-discovery helps you detect where the Dynamics CRM components are installed, whether locally or remotely. Arcserve RHA supports auto-discovery for both all-in-one and distributed configurations. In case of distributed configurations, if the data is on a remote host, then Arcserve RHA adds the "-Remote" suffix to the node name to indicate that the data is on a remote host. However, Arcserve RHA does not discover data on remote hosts. Arcserve RHA detects the following data during auto-discovery:

Core Dynamics CRM

Arcserve RHA detects the Dynamics CRM configuration file web.config and the IIS sites that host the Dynamics CRM server roles. It also detects the SQL Server instance used by Dynamics CRM and all organizes all relevant databases logically.

SQL Server Reporting Services

Arcserve RHA detects all SQL Server Reporting Services installed on the local machine.

Email Router

Arcserve RHA also detects the following Dynamics CRM EMail Router configuration files: