Protecting Microsoft Exchange Server Environments › Exchange Server Configuration Requirements

Exchange Server Configuration Requirements

• Microsoft Exchange Server installed on each server. Both should have the same Exchange edition and version.
• Both servers should have identical service packs and hot fixes.
• [For Exchange Server 2010/2013] Both servers should have the Mailbox role installed. Only the Mailbox role is protected in Arcserve RHA scenarios. If the Master is not also filling the CAS role, the Replica server must fill this role. If the Master server is the only server in the Entire Exchange Organization that fills the CAS and HUB transfer roles, then the Replica server should have the identical roles installed.
• [For Exchange Server 2007/2010/2013] Both servers should have Mailbox role installed. If the Master and Replica servers are located on different sites, and there is only one Exchange server on the Replica site, both servers (Master and Replica) should have identical Exchange Server roles.
• [For Exchange Server 2007/2010/2013] Both servers should have identical PowerShell version.
• Both servers should have the same Exchange Administrative Group.
• [For Exchange Server 2013] When the Exchange Server has CAS, then you should configure Network Load Balancing. After configuring the Network Load Balancing, enter the following command:

  Get-OutlookAnywhere -server <server> | set-outlookanywhere -internalhostname <fqdn> -internalclientsRequireSSL $false
  

Services Managed in Exchange Server 2007/2010

MSExchangeIS

Microsoft Exchange Information Store

MSExchangeSearch

Microsoft Exchange Search Indexer

Example:

Net STOP <service name>

Net STOP MSExchangeIS (stops the Microsoft Exchange Information Store service)

Configuring Customized Service Management

The CAS role must be verified before running scenarios. If it is not available, clients cannot access mailbox roles. You can configure your scenarios to manage the CAS role using customized service management.

To access the Customize Service Management dialog, expand the DB Management properties group on the Switchover Properties screen during scenario creation. You can also manually change DB Management properties from the High Availability tab of the Manager.

Important! The services you specify are considered critical. If any service you specify in Customize Service Management is not running, switchover is triggered.