Introduction › Related Documentation

Related Documentation

Use this Guide with the CA ARCserve RHA Installation Guide and the CA ARCserve RHA Administration Guide.

Server Requirements

Custom Application scenarios are supported on only Windows platforms. For the most current list of supported operating systems, see the Release Notes document or visit the website at arcserve.com.

Base Configuration

To implement CA ARCserve RHA, refer to the appropriate list of requirements below, depending on the server type you selected. These components are licensed separately. If you do not have the license required to access support for a specific server type, contact Tech Support.

• Two servers running the same Windows version with the same level of service packs and hot fixes installed.
• All IP addresses are statically assigned (DHCP-assigned IP addresses on the Master or Replica are not supported.)
• The protected server is not a domain controller or DNS server.
• (In the Active Directory environment) Both Master and Replica servers should reside in the same Active Directory forest and be members of the same domain or trusted domains.
• Both Master and Replica servers have the same applications installed.

Register License

The CA ARCserve RHA licensing policy is based on a combination of several parameters which include the following:

• the operating systems involved
• the required solution
• the supported application and database servers
• the number of participating hosts
• additional modules (for example, Assured Recovery)

The license key that is generated for you is therefore tailored to your exact needs.

After logging in for the first time, or if your old license has expired, you must register the CA ARCserve RHA product using your license key. To register the product, you need to open the Manager, which does not depend on the existence of a valid registration key. After the Manager opens, a License Warning message appears, prompting you to register the product. A License Warning message also appears when your license is about to expire during the next 14 days.

When you are creating a scenario, some of the options might be disabled following the terms of your license. However, you can create any number of scenarios, since the validity of your license key is confirmed, before you try to run a specific scenario. Only when you click the Run button, the system checks whether you are allowed to run the selected scenario according to your license key. If the system determines that you do not have the required license for running this scenario, the scenario will not run and a message will appear on the Event pane informing you of the type of license you need.

To register CA ARCserve RHA using the license key

1. Open the Manager.

   The Welcome message appears, followed by a License Warning message informing you that your product is not registered. You are prompted to register it.

2. Click OK to close the message.
3. Open the Help menu and select the Register option.

   The Register CA ARCserve RHA dialog opens.

4. Complete the following fields:

   Registration Key field - enter your registration key.

   Optional In the Company Name field - enter your company name

5. Click the Register button to register the product and close the dialog.

   You can now start working with the CA ARCserve RHA Manager according to your license permissions.