Previous Topic: Requirements and Configurations of Arcserve RHA ComponentsNext Topic: Engine Requirements


Control Service Requirements

Operating Systems

Note: To avoid Microsoft configuration errors, install the Control Service on Windows Server 2003 and Windows Server 2008 R2 systems using the administrator account if you plan to deploy the engine on local hosts using the remote installer.

Important! During the Control Service installation, when you enter Service Logon Information, you can either use Administrator Account or define a new account. If you define a new account, the startup state of the OS Computer Browser Service must be enabled, and the Service must be running. On Windows Server 2003, the Computer Browser Service is enabled by default, but on Windows Server 2008, the startup state of the Computer Browser Service is Disabled by default. Therefore, if you want to install the Control Service on Windows 2008 and define a new system account for it, before you start the installation you need to change the startup state of the Computer Browser Service to Automatic, and start the Service. Because the Computer Browser Service relies on file and printer sharing, you will also need to turn to On File and Printer Sharing in the Network and Sharing Center. For more information about enabling the startup state of the Computer Browser Service, see: http://technet.microsoft.com/en-us/library/bb726965.aspx

After the installation is complete, you can stop the Computer Browser Service and return its startup state to Disabled.

There are several required applications that will be installed automatically during the installation process if they are not already installed on your machine. These applications include:

User Credentials