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Install a Control Service for a Standard Operation

To install Arcserve RHA Control Service

  1. Double-click the Setup.exe installation file. The Arcserve RHA Installation wizard appears.
  2. Click the Install option. The Install Components page appears.
  3. Click the Install Arcserve RHA Control Service option. The Choose Setup Language dialog appears.
  4. Select from the drop-down list the Installation wizard language you prefer, and click OK.

    A progress bar appears. Once the initial process is completed, the Welcome page appears.

  5. Click Next. The License Agreement page appears.
  6. Select the I accept check box, and click Next. The Customer Information page appears.
  7. Verify that the details in the fields are correct, or change them accordingly. Then, click Next. The Destination Folder page appears.
  8. Choose the Control Service installation location by using the Change button, or leave it at the default location. Then, click Next.

    Note: The default installation directory is: \Program Files\CA\Arcserve RHA\component_name. All executables, DLLs and configuration files are located within the INSTALLDIR.

    The SSL Configuration page appears.

  9. The SSL Configuration page allows you to use SSL certificate to secure communication with the Control Service.

    If in your IT environment, the software is deployed on a local network and security is not a concern, you can clear the Use SSL Configuration check box. Then, the communication with the Control Service will be over HTTP.

    If you want to use SSL configuration, select the Use SSL Configuration check box. In this case, the communication with the Control Service will be over HTTPS. After you select this option, you need to enter a port number in the SSL Port box, and to enter a certificate file in one of the available certificate type boxes.

    Notes:

  10. Click Next. The Service Logon Information page appears.
  11. Select and enter the required information. You can either use Local System Account privileges or provide a user name and a password in the form of Domain/Username.

    Note: Running the Control Service in a Domain Account with administrative rights across several machines allows remote deployment and connection to the Engine, without being prompted for authentication on each individual server.

  12. Click Next. The Control Service Role page appears.

    Note: Only if you want to install two Control Services for role switching, select the Allow the Control Service check box and define whether the currently installed Control Service will assume the role of the Active or Standby Control Service.

  13. For a typical Control Service installation click Next. The Ready to Install the Program page appears.

    Note: Click the Back button to return to the previous pages and change your configuration.

  14. Click the Install button to install the Control Service. The Installing Control Service page appears.
  15. Once the installation is completed, click Next. The following page appears.
  16. Click Finish to close the wizard. The Control Service is now installed on your selected location.