Additional Information and Tips › Recovering Servers

Recovering Servers

Arcserve RHA can detect when a Replica server is active and run the recovery process automatically. If recovery does not complete correctly for some reason, do the following:

• Perform the Recover Active Server procedure. For more information, see Recover Active Server.
• If the Recover Active Server procedure does not resolve the issue, try one or more of the following manual tasks appropriate to the redirection method you use:
  • If IP Redirection is used, manually remove the IP. You cannot use this method for scenarios that do not support Move IP redirection (Hyper-V HA, CS HA). For more information, see Manually Recover a Failed Server-Move IP Address.
  • If Switch Computer Name Redirection is used, manually switch the names. You cannot use this method for scenarios that do not support Switch Computer Name Redirection (Hyper-V HA, Exchange HA, vCenter HA if local Oracle is used). For more information, see Manually Recover a Failed Server-Switch Computer Name.
  • If both IP and Switch Computer Name Redirection methods are used, manually remove the IP and switch the computer names. You cannot use this method for scenarios that do not support Move IP and Switch Computer Name redirection (Exchange, CS HA). For more information, refer to the topic, Manually Recover a Failed Server-IP and Switch Computer Name.