Protecting Hyper-V Environments › Additional Information and Tips › Troubleshooting Hyper-V

Troubleshooting Hyper-V

The following information is provided to help you resolve certain problems:

CV01378 Hyper-V HA scenario has unassigned virtual network mapping

Reason:

The scenario you created discovered more than one virtual network on the Replica. You must map additional virtual networks manually.

Action:

From High Availability Properties, expand Switchover properties and click "Click to edit virtual network mapping" to map virtual networks manually.

Could not edit virtual network mappings

Reason:

This is an internal error.

Action:

1. Restart the Control Service.
2. Re-create the scenario.
3. Collect log messages and the scenario .xmc file.
4. Contact Support.

Could not retrieve list of virtual networks from replica

Reason:

This is an internal communication error, but the scenario is likely correctly configured.

Action:

1. Collect log messages and the scenario .xmc file.
2. Contact Support.

The Replica Server has no virtual networks defined. This could mean the Replica has no Hyper-V role enabled or no virtual networks were configured.

Reason:

The Replica Server has no virtual networks defined. This could mean the Replica has no Hyper-V role enabled or no virtual networks were configured.

Action:

Ensure the Hyper-V role is enabled on the Replica server. Ensure at least one virtual network is defined.

Editing error

Reason:

You left a required field blank or provided an invalid entry.

Action:

Ensure all fields are completed and entries are valid.