Requirements
ShadowProtect Recovery Environment has these minimum software and hardware requirements:
Hardware |
Recovery Environment (RE) |
CPU |
Windows 2008-based RE: 1 GHz or faster Windows 2008-based RE (Japan only): 1.4 GHz (x64 processor) or 1.3GHz (Dual Core) |
Memory |
1GB minimum Note: The Recovery Environment requires at least 1GB of RAM. If the target system has less than this amount, the Recovery Environment may fail to boot. Increase the amount of RAM as required to provide 1GB. If increasing memory is not an option, use the 32-bit version of the Recovery Environment. |
Motherboard |
Requires UEFI firmware to support GPT disks as bootable drives. When using a UEFI motherboard, the UEFI must support BIOS emulation to support Recovery Environment for Windows. |
Hard Drive space |
N/A |
CD-ROM or DVD drive |
Required for if the Recovery Environment is stored on a CD/DVD. |
USB Port |
Required if using the ShadowProtect IT Edition, REWIND on a USB key, or if the backup image chain is stored on an external attached USB drive. Supports USB 2.0 and USB 3.0. |
Monitor |
VGA or higher resolution |
Network Connectivity |
Configure VMs to use an identified OS option (such as Windows) and not "Other" in order for RE to automatically load the correct network driver. |
Operating System |
Bootable GPT drives require the boot OS to be a 64-bit Windows OS (Windows Vista and later). REBuilder requires Windows 7 or newer to run. (Older versions do not support the Windows ADK required to run REBuilder.) |
Anti-virus |
Anti-virus programs may conflict with REBuilder creating a Recovery Environment. Temporarily turn off the anti-virus program to successfully use REBuilder. |
Windows 11 ADK |
REBuilder, which creates the Windows Recovery Environment, requires a clean install of Windows ADK. Download and install Windows 11 ADK before completing the REBuilder setup. |
Drivers |
USB drive or CD/DVD with any additional required 32-bit drivers not included with the Recovery Environment. (See Testing the Recovery Environment for details.) |
Windows Deduplication |
Recovery Environment for Windows does not support hot backups or restores from volumes with Windows Dedupe enabled. |
iSCSI |
Recovery Environment for Windows also does not support iSCSI. |
Hardware Independent Restore (HIR) Licensing
Recovery Environment for Windows allows HIR to run in the following situations. In all other cases, REWIND users must have a valid activation code to use HIR.
- ShadowProtect is installed and activated in the selected image file.
- ShadowProtect is installed and activated but is expired.
- ShadowProtect MSP is installed and activated, and its license is still within the subscription period.
Supported Sector Sizes
Contemporary hard drives and SSDs ship with a 4096-byte physical sector size. Most also support the 512-byte logical sector size. (These drives are often labeled 512e for "512 Byte Sector Size Emulation".) ShadowProtect supports backing up both 4096- and 512-byte logical sector sizes.
In the unusual situation of restoring a partition/volume from one logical sector size to another:
- 512 bytes per logical sector → 4096 bytes per logical sector (and the destination does not support 512e)
- 4096 bytes per logical sector → 512 bytes per logical sector
ShadowProtect will issue an error message during the restore if it encounters a mis-matched sector size.