Updating ShadowControl

 

The ShadowControl appliance automatically detects when Arcserve releases a ShadowControl update. When this happens, the Dashboard displays a banner notification similar to the following example:

A similar notice also appears on the Appliance Settings page, along with information necessary to update the appliance and EndPoints. There are two main types of ShadowControl updates:

• Appliance-only: Denoted by a change to the third number in the product version; for example, 2.5.0 to 2.5.1. These updates do not require a change to the EndPoint.
• Note: There are two types of Appliance updates. See the following links for additional information: Appliance in-place Update, or Appliance side-by-side Upgrade.
• Full update: Denoted with a change to the first or second number in the product version; for example, 2.5.0 to 2.6.0 or 2.6 to 3.0. These updates require an update to both the appliance and the EndPoint agent.

Important! Arcserve strongly recommends exporting (backing up) a copy of the appliance database before starting an update. For more information, see Protecting Appliance Data.