When the RDX Force Cleaner utility runs, verify the following:
C:\Program Files\Arcserve\Unified Data Protection\Engine\Logs
Each time the utility runs, a log file is created with the current time stamp, using the format: YYYY-MM-DD_HH-MM-SS.txt
Before clearing the content of the destination folder, the utility will temporarily move these files to the following folder:
C:\Program Files\Arcserve\Unified Data Protection\Engine\Logs\ClearRDXMediaLogs
After the backup destination has been cleared, the RDX Force Cleaner utility then moves these files back to the destination folder.
Note: The exit code corresponds to the completion status of the RDX Force Cleaner command. If the exit code is not zero (0), you should check the corresponding log files in the following folder for more detailed information about the reason for the failure of this cleanup attempt:
C:\Program Files\Arcserve\Unified Data Protection\Engine\Logs\ClearRDXMediaLogs
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