Using Arcserve UDP Agent (Windows) › Perform a Restore › How to Restore a File/Folder for an Agentless Virtual Machine › Review the Restore Prerequisites and Considerations
Review the Restore Prerequisites and Considerations
Verify that the following prerequisites exist before performing a restore:
- You have at least one virtual machine backup or file copy version available to restore.
- You have a valid and accessible backup or file copy destination to restore the backup or file copy content from.
- You have a valid and accessible target location to restore the backup or file copy content to.
- Review the Compatibility Matrix which provides the supported operating systems, databases, and browsers.
Review the following restore considerations:
- Using Arcserve UDP, you can only perform one restore job to run at the same time. If you attempt to launch a restore job manually, while another restore job is running, an alert message opens informing you another job is running and requests you to try again later.
- For a recovery point without a file system catalog created, to ensure you can browse and select files/folders to restore from the UI, the account/group should be granted access to all the folders/files on all volumes with read/list access before the backup is taken.
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