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Restoring Protected Data › How to Restore Files/Folders › Review the Restore Prerequisites and Considerations
Review the Restore Prerequisites and Considerations
Verify that the following prerequisites exist before performing a restore:
- You have at least one backup or file copy version available to restore.
- You have a valid and accessible backup or file copy destination to restore the backup or file copy content from.
- You have a valid and accessible target location to restore the backup or file copy content to.
- Review the Compatibility Matrix which provides the supported operating systems, databases, and browsers.
Review the following restore considerations:
- Arcserve UDP only allows one restore job to run at the same time. If you attempt to launch a restore job manually, while another restore job is running, an alert message opens informing you another job is running and requests you to try again later.
- For a recovery point without a file system catalog created, to ensure you can browse and select files/folders to restore from the UI, the account/group should be granted access to all the folders/files on all volumes with read/list access before the backup is taken.
The local system (SYSTEM) or built-in administrators group (BUILTIN\Administrators) needs to be added to the ACL of the folders for Arcserve UDP Agent (Windows) to be able to browse a backup without a file system catalog created. Otherwise, Arcserve UDP Agent (Windows) will not be able to browse the folders from the restore UI.
- (Optional) Understand how the restore process works. For more information, see How File Level Restores Work.
Note: The process for restoring from a file copy location is similar to restoring from a backup location.
- (Optional) Review the files skipped during restore. For more information, see Files Skipped During Restore.
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