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Creating Plans to Protect Data › How to Create a Linux Backup Plan › Troubleshooting

Troubleshooting

Job Status, Job History, and Activity Log are Not Visible

Symptom

I cannot see the job status, job history, and activity log for Linux nodes in Arcserve UDP Console.

Solution

Linux Backup Server is unable to connect to Arcserve UDP using the hostname.

Follow these steps:

  1. Create the server_ip.ini file at the following location of Arcserve UDP: 
    "UDP installation path"\Management\Configuration\server_ip.ini
  2. Enter the IP address of Arcserve UDP in this file.
  3. Log in to the Arcserve UDP Console and update Linux Backup Server and Linux nodes.

    Note: Linux Backup Server can be updated only from Linux Backup Server Groups, where all the Linux backup servers are listed.

    Update Linux Backup Server

The job status, job history, and activity log are visible.