Only one BMR job is supported when restoring from same RPS server for the same node (Agent backup or Host-Based Backup). This is controlled by the job monitor on the RPS server.
If the machine where the BMR job is running is shut down or rebooted unexpectedly, the job monitor at the RPS server side will wait 10 minutes and then time out. During this time you cannot start another BMR for the same node from the same RPS server.
If you abort the BMR from the BMR UI, this problem does not exist.
If the problem persists, use Live Chat to contact Arcserve Support. Live Chat lets you optimize intelligent conversation between you and the Technical Support team, allowing you to address your concerns and questions immediately, while still maintaining access to the product.
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