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MAC Address Changes are Not Retained After VM Recovery

Valid on Windows platforms.

Symptom:

The MAC addresses of virtual machines are not retained after recovering virtual machines.

Solution:

MAC addresses are not retained during recovery, to prevent duplicates. To retain MAC address information, set the following registry key on the proxy server:

Location: HKEY_LOCAL_MACHINE\SOFTWARE\CA\ARCserve Unified Data Protection\Engine
Key Name: RetainMACForVDDK
Value Type: String
Key Value: 1

On virtual machines with two NIC cards, set the RetainMACForVDDK registry key if you wish to set one as Manual. Otherwise, all cards are set to Automatic after recovery.