Installing/Uninstalling Arcserve UDP Agent (Windows) › UDP Workstation Free

UDP Workstation Free

Starting with Arcserve UDP Version 5.0 Update 2, at the end of the trial period, a free and fully functional No Charge Edition (NCE) is provided to any user who has not yet obtained a proper license. This NCE is for use on workstation-class hardware (Laptops or Desktops running Microsoft Client Operating Systems) and continues to provide full and complete access to all functions and features that were available during the trial period, with some limited capabilities.

Highlights:

• After the trial period expires, the Workstation Edition (trial period edition) automatically reverts to the NCE.
• Your NCE nodes can still be managed from the Arcserve UDP Console.
• Provides a very simple key-based upgrade path to the full Arcserve UDP "Workstation Edition."
• You can perform backup to a local disk, or to a shared folder, or to any other supported destination that is not an RPS without requiring a license key.
• Using NCE, you cannot select an RPS as the backup destination. As a result, you will lose the ability to leverage the Global Deduplication feature, which dramatically reduces the amount of data actually transferred during backup cycles. This feature is available after upgrading to the full Workstation Edition.
• Live Chat capabilities are unavailable, but you can use Online community based support for questions or to resolve issues.

Frequently Asked Questions:

Q. Can I use the trial version to test all features of Arcserve UDP?

A.  Yes, you can use the trial version to leverage all the great features of Arcserve UDP until trial period expires. When the trial period expires, the Workstation Edition of Arcserve UDP will automatically revert to the NCE.

Q. What will happen if a Recovery Point Server (RPS) is selected as the destination for an NCE node?

A. You can still select an RPS as your backup destination under certain conditions. If your Arcserve UDP environment has license counts available, they will be consumed on a need-basis.

Q. Does Arcserve UDP know when to consume a license?

A. Arcserve UDP is intelligent enough to determine which nodes need a license, and will only use (consume) a license when required. As a result, if you are performing a backup to a shared folder you will not consume a license. However, if you select an RPS as your destination it will consume a license (if a license is available). You could then leverage (select) an RPS as your backup destination from your NCE node and it would consume one of the available licenses (but no longer be an NCE node).

Q. Does NCE work for server-class operating systems such as Windows 2012?

A. No. NCE is only for use on desktops and laptops running on any of the supported Windows client operating system (such as Windows 7, 8, or 8.1). You should check the Compatibility Matrix to view a list of all supported operating systems.

Q. What about product support for NCE?

A. You can leverage support for NCE by connecting to the online community based support, directly from within the product. With the full Workstation Edition, you can leverage some of the more enhanced and speedy support offerings such as the "Live Chat" capability, which is unavailable for the NCE.