Installing/Uninstalling Arcserve UDP Agent (Windows) › How to Install Arcserve UDP Agent (Windows) › How the Installation Process Affects Operating Systems › Antivirus Configuration

Antivirus Configuration

Antivirus software can interfere with the smooth running of Arcserve UDP Agent (Windows) by either temporarily blocking access to files or by quarantining or deleting files that are incorrectly classified as suspicious or dangerous. You can configure most antivirus software to exclude particular processes, files, or folders so that you are not scanning data that does not need to be protected. For Arcserve UDP Agent (Windows) it is important to configure your antivirus software properly so that it does not interfere with backup and restore operations, or any other processes like merge and catalog generation.

The following processes, folders, and files should be excluded from the antivirus scanning:

• Process list
  • C:\Program Files\Arcserve\Unified Data Protection\Engine\BIN
    • AbortVMPrePostCmd.exe
    • AFArchive.exe
    • AFBackend.exe
    • AFD2DMonitor.exe
    • AgPkiMon.exe
    • AFUtil.exe
    • ARCCentralAppMgrUtility.exe
    • ArcDrvInstall.exe
    • ArchiveStubFileViewer.exe
    • CatalogGenerator.exe
    • CCIConfigSettings.exe
    • CmdUtil.exe
    • ConfigUtil.exe
    • DRInfo.exe
    • ExecVMPrePostCmd.exe
    • GetAppDataSize.exe
    • GetApplicationDetails.exe
    • GetApplicationDetails64.exe
    • GetVolumeDetails.exe
    • GetVolumeDetails64.exe
    • GrtUtility.exe
    • HATransClient.exe
    • HATransExeOper.exe
    • HATransServer.exe
    • HyperVBackupStub.exe
    • HyperVCBTModuleDeploy.exe
    • HyperVRestoreStub.exe
    • MergeMgr.exe
    • PostUtil.exe
    • PurgeExchangeLogs.exe
    • PurgeSqlLogs.exe
    • RPSReplication.exe
    • ShProvd.exe
    • VCMUpgrade.exe
    • VixAbortVMPrePostCmd.exe
    • VixDrInfo.exe
    • VixExecVMPrePostCmd.exe
    • VixGetAppDataSize.exe
    • VixGetApplicationDetails.exe
    • VixPurgeExchangeLogs.exe
    • VixPurgeSqlLogs.exe
    • vmwareJob.exe
  • C:\Program Files\Arcserve\Unified Data Protection\Engine\TOMCAT\bin
    • Tomcat7.exe
  • C:\Program Files\Arcserve\Unified Data Protection\Engine\TOMCAT\JRE\\bin
    • java.exe
    • java-rmi.exe
    • javaw.exe
    • keytool.exe
    • rmid.exe
    • rmiregistry.exe
  • C:\Program Files (x86)\Arcserve\SharedComponents\Arcserve Unified Data Protection\Setup
    • SetupFW.exe
    • Uninstall.exe
  • C:\Program Files (x86)\Arcserve\SharedComponents\CA_LIC
    • CALicnse.exe
    • CAminfo.exe
    • CAregit.exe
    • ErrBox.exe
    • lic98log.exe
    • lic98Service.exe
    • lic98version.exe
    • LicDebug.exe
    • LicRCmd.exe
    • LogWatNT.exe
    • mergecalic.exe
    • mergeolf.exe
• Arcserve UDP Agent (Windows) installation folder
• Folder for backup destinations, file copy destination, and copy recovery point destination