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Troubleshooting User Interface Issues

When a problem is detected, Arcserve UDP Agent (Windows) generates a message to help you identify and resolve the problem. These messages are contained in the Arcserve UDP Agent (Windows) Activity Log, which is accessed from the View Logs option on the home page. In addition, when an incorrect action is attempted, Arcserve UDP Agent (Windows) generally displays a pop-up message to help you identify and quickly resolve the problem.

This section contains the following topics:

Unable to display Arcserve UDP Agent (Windows) home page when you attempt to open it from Internet Explorer (IE) web browser

Job Monitor data speed displays a 0 or some other abnormal value