By default, Windows Small Business Server 2003 disables the Exchange Writer. As a result a successful Exchange backup session are not displayed at the backup destination when attempting to restore. To remedy this problem, you can manually turn on the Exchange writer for use with Arcserve UDP Agent (Windows).
For more information about turning on the Exchange writer, see How to turn on the Exchange writer for the Volume Shadow Copy service in Windows Small Business Server 2003.
If the problem persists, use Live Chat to contact Arcserve support. Live Chat lets you optimize intelligent conversation between you and the Technical Support team, allowing you to address your concerns and questions immediately, while still maintaining access to the product.
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