Using Arcserve UDP Agent (Windows) › How to Perform a Backup › Troubleshooting Backup Issues › Catalog Job fails when backing up a large number of files because not enough space

Catalog Job fails when backing up a large number of files because not enough space

If you are attempting to back up a large number of files and the catalog generation job fails because there is not enough available space in the Arcserve UDP Agent (Windows) home folder, perform the following task to create a new temp location:

Important! Verify that this new location contains enough free space to hold all of your catalog temporary data.

1. Within the Arcserve UDP Agent (Windows) home folder, access the Configuration folder. (The Arcserve UDP Agent (Windows) home folder is located on the Arcserve UDP Agent (Windows) install path).

   Program Files\Arcserve\Unified Data Protection\Engine\Configuration
   

2. Within the Configuration folder, create a switch.ini file. (File name is case-sensitive).
3. Within the new switch.ini file, add the following content:

   [CatalogMgrDll.DLL]
   Common.TmpPath4Catalog="I:\catalogtemp"
   

4. Run the backup job again.

   The catalog generation part of the job will now go to the newly created temp folder.

If the problem persists, use Live Chat to contact Arcserve support. Live Chat lets you optimize intelligent conversation between you and the Technical Support team, allowing you to address your concerns and questions immediately, while still maintaining access to the product.